Terms & Conditions

Title to Goods

Title to goods passes to the Customer at the time goods are paid for.

Ordering of Product

Orders may be placed via the FoxyToys Web site https://foxytoys.com.au

Shipping and Delivery

Orders are dispatched within 2 business days from receipt of order/payment, and shipping times are estimated at between 2 – 5 business days depending on customer location.

Freight charges are calculated in real-time in the shopping cart, dependent on weight, volume and location.

Warranty

All products distributed by FoxyToys.com.au to its customers are guaranteed against defects and workmanship for a period of one year from the date of purchase. This warranty extends to our customer’s customer. The product is covered under warranty only if it was used for the purpose it was intended. This warranty is void in the event of misuse or abuse of the product. FoxyToys.com.au will not allow any claims for labour or other expenses necessary to replace or repair damages caused by a defective product.

Products that are found to be defective will be credited. If a replacement is required from FoxyToys.com.au, it will be charged at the standard customer rate and shipped freight free. Products are to be returned to FoxyToys.com.au

FoxyToys.com.au may distribute non-apparel products that are intended for use strictly as adult novelty toys for entertainment. They are not intended for medical use and have not been clinically tested. No medical claims are warranted or implied by the use of these products.

Damaged Stock or Shortage in Shipment

FoxyToys.com.au  does not assume liability for damaged or missing stock and each case is to be handled based on individual circumstances. The customer is to accept the shipment and note “Carton was broken or damaged” with the courier. The customer must notify FoxyToys.com.au within 5 days after receipt. Photographic evidence together with a copy of the courier note (“carton broken or damaged”) is required prior to any further investigation and replacement. Generally, the damaged stock is replaced within one week; product return is required and is to be returned to FoxyToys.com.au

The above Terms and Conditions supersede all previous terms and conditions.